General Returns Information
If you’re not completely satisfied with your purchase, you may return products for an exchange or refund, at the original purchase price plus applicable sales tax, within 30 days of purchase.
- We are happy to accept any returns within 30 days of you orders if the product does not meet your satisfaction.
- All refunds must be approved. ALL RETURNED PRODUCT MUST HAVE A RETURN MATERIAL AUTHORIZATION (RMA) NUMBER. Top Brass will not accept any products without it. To request an RMA number, please fill out the form to the right.
- There is a 15% restocking fee applied to returns.
- No Returns after 30 days.
Refunds And Returns
We accept returns on unused, unaltered products in original packaging with all accompanying manuals, instructions and accessories.
If a product (other than an accessory) is defective, we will accept it with a detailed explanation of the defect, subject to validation upon receipt. Factory New Powders should be returned directly to the manufacturer for warranty claims. Used, obsolete and military surplus primers are sold as is with no express or implied warranty and cannot be returned.
Due to safety considerations and legal/regulatory reasons, Ammunition, Gun Powder, Primers, 80% Lower Receivers/Frames, may not be returned. Products requiring liquids may not be returned once the liquids have been added (must also be in new, unused condition).
In some cases, products shipping directly from the supplier must be returned directly to the supplier. The Return Wizard will guide you through the return process and indicate which products may be returned to Mec Reloading Supplies and which must be returned directly to the supplier.
Please contact the supplier regarding any warranty issues or return requests not eligible for return. If you need assistance, please firstname.lastname@example.org and we will be glad to help.
Without Proof of Purchase:
For products returned without proof of purchase (in the case of a gift), we will gladly exchange the product for an identical product or issue a refund in the form of a Mec Reloading Supplies credit, using the lowest price offered in the last 365 days plus applicable sales tax.
Mec Reloading Supplies operates in alignment with our returns policy, Vision and Values when processing returns and asks our Customers to do the same. We inspect all returned products and reserve the right to decline returns or exchanges. Other restrictions may apply.